Terms and Conditions
All flowers, plants and containers are subject to availability and may be substituted.
Hamper items are subject to availability on the day of delivery.
Rococo Flowers shall not be liable for any damage or injury which may arise for the use of or reliance upon any information provided in this website. Rococo Flowers assumes no responsibility, and shall not be liable for any damage or injury to you, your computer or other personal property including but not limited to damages caused by viruses that infect your computer equipment or other property on account of your access to our website or from you downloading of any materials, data, text, images or video, or other items from this website.
Rococo Flowers hereby authorises you to copy materials published on this website for your non-commercial private use only, provided any copy of these materials which you make shall retain all copyright and other proprietary notices and disclaimers contained herein.
It is illegal to reproduce photographs or other copyrighted material without the permission of the copyright owner.
The copyrights of the images and other material on this website are owned by Rococo Flowers.
When accessing, using or browsing the Rococo Flowers website you agree to be bounded by its terms, conditions, disclaimers and limitations of liability. By using the website, you acknowledge that you have read and understood these Terms and Conditions.
Rococo Flowers will keep your personal information private and secure. At no time will we sell, share or in any other way disseminate any part of the details you supplied. When you submit your details or make a purchase from our site, you provide, as applicable, your name, email address, credit card information, address, phone number and a password. We use this information to process your requests or orders, to keep you updated on your orders and to personalise your shopping experience.
Our Online Store secure server protects any information you enter using advanced encryption and firewall technology. Your personal information cannot be read as it travels through our ordering system. In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Survey answers are confidential and your contact details are not sent with any replies. If you do not wish to participate in a survey, simply decline to participate when asked. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Any such cookies may, at any time, be deleted from your system by using your web browser options.
18+ Age Disclaimer
* If you’re under 18, it’s against the law for you to buy alcohol. It’s also against the law to use a fake ID to try and buy alcohol or get into a pub, club or bar.
* If you’re under 18, it’s against the law to be on licensed premises unless you’re with a parent, and even then you can’t drink.
* If you’re caught breaking the law, you could be fined, given a caution or warning.
*There are no laws that make it a crime to drink alcohol supplied by your parents in a private home BUT if you’re having a party and serving alcohol to under 18s, you generally need permission from people’s parents.
If your product was damaged when you received it, we will re-send the item free of charge. You will need to return the damaged product to our store for assessment.If you wish to cancel an online order, please contact one of our staff members on (+61 2)9361 4015. Please contact us 24 hours before the delivery date.